Healthcare providers who handle their own board cases without an attorney often make mistakes that jeopardize their license. Many of those mistakes arise from misconceptions that providers have about the Board and its investigation process.
Here are the most common misconceptions healthcare providers have about Board cases:
"If I just tell the Board investigator what really happened, my case will go away." Unfortunately, Board cases do not simply "go away" because you tell the investigator your side of the story, even if it's true.
Many licensees do not realize that Boards are aggressive and refer cases to the Office of the Attorney General for administrative prosecution. The investigation process is used by the Board to gather evidence for the prosecutor to use against the licensee.
Remember that the person who filed the complaint against you, and other people as well, will tell their side of the story to the investigator, and their stories will almost certainly be the opposite of what you say happened.
The Board's role during an investigation is
not to believe your side of the story, or to advocate for you, or to defend you, or to find some way to dismiss your case. That your defense lawyer's job.
The Board's primary role in an investigation is to protect the public, and it does that by referring cases to the Office of the Attorney General for prosecution.
"There is no patient harm, so my case will be dismissed." This seems logical, but isn't true. Healthcare providers can violate their Practice Act and have their licenses revoked even when no one is harmed, and even when the case has nothing to do with patient care.
"I'm an excellent healthcare provider. Once the Board realizes that, they will dismiss my case."
Unfortunately, the Board can revoke your license regardless of how long you've been practicing, or how great a practitioner you've been.
What is at issue in a Board case is something that you did, or failed to do, not your experience or reputation as a healthcare provider. Excellent, experienced providers can violate their Practice Act and be disciplined the same as less experienced or poor-performing providers.